CreateTicketDetails

class oci.cims.models.CreateTicketDetails(**kwargs)

Bases: object

Details relevant to the support ticket.

Caution: Avoid using any confidential information when you supply string values using the API.

Attributes

SEVERITY_HIGH A constant which can be used with the severity property of a CreateTicketDetails.
SEVERITY_HIGHEST A constant which can be used with the severity property of a CreateTicketDetails.
SEVERITY_MEDIUM A constant which can be used with the severity property of a CreateTicketDetails.
contextual_data Gets the contextual_data of this CreateTicketDetails.
description [Required] Gets the description of this CreateTicketDetails.
resource_list Gets the resource_list of this CreateTicketDetails.
severity [Required] Gets the severity of this CreateTicketDetails.
title [Required] Gets the title of this CreateTicketDetails.

Methods

__init__(**kwargs) Initializes a new CreateTicketDetails object with values from keyword arguments.
SEVERITY_HIGH = 'HIGH'

A constant which can be used with the severity property of a CreateTicketDetails. This constant has a value of “HIGH”

SEVERITY_HIGHEST = 'HIGHEST'

A constant which can be used with the severity property of a CreateTicketDetails. This constant has a value of “HIGHEST”

SEVERITY_MEDIUM = 'MEDIUM'

A constant which can be used with the severity property of a CreateTicketDetails. This constant has a value of “MEDIUM”

__init__(**kwargs)

Initializes a new CreateTicketDetails object with values from keyword arguments. The following keyword arguments are supported (corresponding to the getters/setters of this class):

Parameters:
  • severity (str) – The value to assign to the severity property of this CreateTicketDetails. Allowed values for this property are: “HIGHEST”, “HIGH”, “MEDIUM”
  • resource_list (list[oci.cims.models.CreateResourceDetails]) – The value to assign to the resource_list property of this CreateTicketDetails.
  • title (str) – The value to assign to the title property of this CreateTicketDetails.
  • description (str) – The value to assign to the description property of this CreateTicketDetails.
  • contextual_data (oci.cims.models.ContextualData) – The value to assign to the contextual_data property of this CreateTicketDetails.
contextual_data

Gets the contextual_data of this CreateTicketDetails. The context from where the ticket is getting created.

Returns:The contextual_data of this CreateTicketDetails.
Return type:oci.cims.models.ContextualData
description

[Required] Gets the description of this CreateTicketDetails. The description of the support ticket.

Returns:The description of this CreateTicketDetails.
Return type:str
resource_list

Gets the resource_list of this CreateTicketDetails. The list of resources.

Returns:The resource_list of this CreateTicketDetails.
Return type:list[oci.cims.models.CreateResourceDetails]
severity

[Required] Gets the severity of this CreateTicketDetails. The severity of the support ticket.

Allowed values for this property are: “HIGHEST”, “HIGH”, “MEDIUM”

Returns:The severity of this CreateTicketDetails.
Return type:str
title

[Required] Gets the title of this CreateTicketDetails. The title of the support ticket.

Returns:The title of this CreateTicketDetails.
Return type:str