TechSupportItem

class oci.cims.models.TechSupportItem(**kwargs)

Bases: oci.cims.models.item.Item

Details about the TechSupportItem object.

Methods

__init__(**kwargs) Initializes a new TechSupportItem object with values from keyword arguments.
get_subtype(object_dictionary) Given the hash representation of a subtype of this class, use the info in the hash to return the class of the subtype.

Attributes

category Gets the category of this Item.
issue_type Gets the issue_type of this Item.
item_key [Required] Gets the item_key of this Item.
name Gets the name of this Item.
sub_category Gets the sub_category of this Item.
type Gets the type of this Item.
__init__(**kwargs)

Initializes a new TechSupportItem object with values from keyword arguments. The default value of the type attribute of this class is tech and it should not be changed. The following keyword arguments are supported (corresponding to the getters/setters of this class):

Parameters:
  • item_key (str) – The value to assign to the item_key property of this TechSupportItem.
  • name (str) – The value to assign to the name property of this TechSupportItem.
  • type (str) – The value to assign to the type property of this TechSupportItem.
  • category (oci.cims.models.Category) – The value to assign to the category property of this TechSupportItem.
  • sub_category (oci.cims.models.SubCategory) – The value to assign to the sub_category property of this TechSupportItem.
  • issue_type (oci.cims.models.IssueType) – The value to assign to the issue_type property of this TechSupportItem.
category

Gets the category of this Item.

Returns:The category of this Item.
Return type:oci.cims.models.Category
static get_subtype(object_dictionary)

Given the hash representation of a subtype of this class, use the info in the hash to return the class of the subtype.

issue_type

Gets the issue_type of this Item.

Returns:The issue_type of this Item.
Return type:oci.cims.models.IssueType
item_key

[Required] Gets the item_key of this Item. Unique identifier for the item.

Returns:The item_key of this Item.
Return type:str
name

Gets the name of this Item. The display name of the item.

Returns:The name of this Item.
Return type:str
sub_category

Gets the sub_category of this Item.

Returns:The sub_category of this Item.
Return type:oci.cims.models.SubCategory
type

Gets the type of this Item. The type of the support request.

Returns:The type of this Item.
Return type:str